Ok.Win Privacy Policy: protecting your data

Privacy Policy for Indian players – simplified & clear!

At Ok.Win, we want you to enjoy gaming with complete peace of mind. Here’s a simple breakdown of key terms in our Privacy Policy, tailored for our Indian players:

• “You” (The Player) – Whether you’re playing as an individual or representing a company, you’re the star here;
• “We” / “Company” – That’s us. We provide the gaming platform you love;
• “Affiliate” – Companies closely connected to us;
• “Service Provider” – Trusted partners who help us run and improve Ok.Win;
• “Account” – Your personal gaming profile to access Ok.Win;
• “Service” / “Website” – The Ok.Win platform, where the fun happens;
• “Device” – Your phone, tablet, or PC – anything you use to play;
• “Personal Data” – Any info that identifies you (like your name or email);
• “Usage Data” – Technical details (e.g., how long you play) to enhance your experience;
• “Cookies” – Tiny files that remember your preferences;
• “Third-Party Social Media” – Logging in via Facebook/Google.

We keep things transparent and secure so you can focus on winning.

Your data, your control: how Ok.Win uses your information

At Ok.Win, we only collect what is necessary to provide you with the best gaming experience possible, keeping your data safe. When you play on Ok.Win, we may ask for:

• Email address – to protect your account and send important updates;
• First and last name – to personalize your gaming experience;
• Phone number – to verify your account and protect you from fraud;
• Address (city, state, ZIP code) – only if needed for transactions or rewards.

Why do we need it?

• Protect your account – Prevent fraud and unauthorized access;
• Enhance your experience – Customize games and offers specifically for you;
• Fast support – Quickly resolve any problems you may encounter;
• Usage data – Technical details.

Your privacy is important. We never sell your data and only use it to make Ok.Win more fun and safer for you.

Understanding usage data at Ok.Win

When you enjoy our gaming platform, Ok.Win automatically collects certain technical information to enhance your experience and maintain platform security. This data helps us optimize performance, prevent fraud, and provide better support tailored for Indian players like you.

The information we gather includes your device’s Internet Protocol (IP) address which helps us detect suspicious activities and secure your account. We also collect details about your browser type and version to ensure smooth gameplay across different devices. Whether you’re playing on mobile or desktop, we may record your device type, operating system, unique device identifiers, and other diagnostic information that helps us troubleshoot technical issues.

For mobile users specifically, we collect data about your mobile device model, mobile browser type, and network information. This allows us to optimize Ok.Win for popular Indian devices and mobile networks including Jio, Airtel, and Vi.

We also track your activity patterns such as which games you play, how long you spend on them, and when you visit. This information helps us understand player preferences and improve our service. For example, if many players from Mumbai enjoy a particular game, we might add more similar games or tournaments in that region.

If you have any concerns about this data collection, our customer support team is always available to address your questions in Hindi, English, or other regional languages. Remember, this information helps us make Ok.Win is better for you – whether you’re playing from Delhi, Bangalore, Mumbai, or anywhere else in India.

How Ok.Win uses cookies

At Ok.Win, we use cookies and similar tracking technologies to make your gaming sessions smoother, more secure, and more enjoyable. These small data files help us remember your preferences and understand how you use our platform so we can keep improving it for our Indian players. Types of cookies we use:

• Session Cookies. These temporary cookies disappear as soon as you close your browser, helping maintain your game progress during a single visit;
• Persistent Cookies. These stay on your device (mobile or computer) even after you log out, remembering your language preferences and login details for future visits.

Why we use these technologies:

• To keep your account secure and prevent unauthorized access;
• To remember your game preferences and settings;
• To analyze which games are most popular among Indian players;
• To help us detect and fix any technical issues quickly.

How we use your personal information

At Ok.Win, we value your trust and want to be transparent about how we use your personal information to enhance your gaming experience. When you share your details with us, here’s how we put them to work for you:

We primarily use your information to provide and maintain our gaming services. This includes monitoring platform usage to ensure everything runs smoothly. When you create an account with us, the personal data you provide unlocks special features and functionalities reserved for registered members. Your information helps us fulfill our commitments to you. Whether you’ve made in-game purchases or entered tournaments, we use your details to process transactions and honor our agreements.

With your consent, we might also send you information about: new games we think you’ll enjoy based on your playing history, special promotions and tournaments happening in your region, and exciting events and offers similar to ones you’ve previously shown interest in.

In certain situations, we may share your information with trusted partners:

• With service providers who help us analyze platform usage and improve your experience;
• During business transitions like mergers or acquisitions;
• With our affiliate companies who are bound by the same privacy standards we follow;
• Occasionally with business partners offering products/services that might interest you.

Data retention time

We want you to know exactly how long we keep your personal game data:

• We only keep your data for as long as necessary;
• Your account information stays with us as long as you are actively using Ok.Win;
• We delete them when they are no longer needed for your gaming experience.

Exceptions when we keep data for longer:

• If required by Indian laws and regulations;
• To resolve any payment disputes or tournament claims;
• To ensure compliance with our platform rules and policies.

Storage of Usage Data:

• Game models and analytics are not stored for long;
• Security-related data may be stored longer to protect all players;
• Technical data used for enhancements may be stored.

We follow strict data minimization principles – keeping only what is necessary for the best service while complying with applicable Indian laws.

Transfer of your data

At Ok.Win, we want you to know how your personal game information moves through locations while maintaining complete security. Here’s what happens to your data: your game profile and activity data may be stored and processed at our main offices as well as our partner locations. This means that your information may be transferred to or accessed from computers outside of India, including in countries with different data protection laws than yours.

By using Ok.Win and agreeing to this policy, you understand and accept this international data transfer. But don’t worry – we have robust safeguards in place. We take every precaution to keep your personal information private. Our team constantly monitors data flows to prevent any unauthorized access.

Business transfer

If Ok.Win undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We promise to notify you in advance if this happens and your data is subject to a new privacy policy.

Legal requirements

In rare cases, we may need to disclose your information:

• If required by Indian law or government authorities;
• To comply with court orders or legal processes;
• To protect Ok.Win’s rights and property;
• To investigate fraud or misconduct on our platform;
• To ensure the safety of users or to prevent legal liability.

Security of your data

Although we use standard security measures to protect your information, no online system is 100% secure. We are constantly working to protect your data, but we cannot guarantee absolute protection against all potential threats.

Protection for young players

Ok.Win is strictly intended for users 18+. We do not knowingly collect data from anyone under the age of 13. If we discover that a minor has shared information without parental consent, we delete it immediately. Parents who find their child’s data with us should contact our support team immediately.

Warning about external links

Our platform may contain links to third-party websites. We have no control over these sites and their privacy practices, so we strongly recommend that you read their policies before providing any information.